Rosemarie Olaso

Results-driven Customer Service Representative with 2+ years of experience supporting ecommerce businesses and extensive experience providing exceptional customer service through email, chat, and phone support. Skilled in managing orders, returns, refunds, and customer inquiries using Shopify, Gorgias, Zendesk, Slack, and TikTok Shop. Proficient in AI tools such as ChatGPT to improve workflow efficiency and productivity. Recognized for strong communication, attention to detail, problem-solving skills, and the ability to deliver excellent customer experiences in fast-paced environments

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