Isaac Hussaini

Senior Customer Support Specialist | Client Success |Virtual Assistant | Fintech Support · $5.00/hr · Nigeria
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About
Customer Support and Client Success Specialist with 6+ years of experience delivering exceptional customer support across fintech and technology-driven environments. Experienced in resolving customer issues through phone, email, live chat and CRM platforms while consistently meeting SLA, quality and customer satisfaction targets. Skilled in Zendesk, Zoho CRM, Jira, remote collaboration, troubleshooting, ticket ownership, customer onboarding, process improvement, SOP compliance and cross-functional collaboration. Adept at researching complex issues, communicating with empathy and helping customers succeed.
Skills & Expertise
Customer Onboarding Email, Phone & Chat Support IT Support Customer Success Tech Support Executive Virtual Assistance General Virtual Assistance Personal Virtual Assistance Ecommerce Management Medical Virtual Assistance Data Visualization Data Analytics Experimentation & Testing Business Project Management Digital Project Management
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Details
Hourly rate$5.00/hr
LocationNigeria
Member sinceAugust 2026