Vivian Ukwuegbu

High-impact Executive Virtual Assistant, Operations Specialist, and Customer Experience Lead with 5+ years of experience partnering with C-suite executives, founders, and fast-growing organizations. Proven track record of expanding executive bandwidth by up to 75%, driving a 30% increase in founder billable hours, and boosting customer satisfaction (CSAT) scores by 55%. Expert in proactive inbox triage, complex calendar management, multi-time-zone travel logistics, and workflow automation across Asana, Trello, Salesforce, and HubSpot. Adept at streamlining administrative operations, managing cross-functional teams, and delivering white-glove customer support to ensure business leaders focus on top-line growth. As a business founder or executive, your time should be spent making high-stakes decisions and growing your revenue—not drowning in daily admin, complex calendars, or customer queries. I step in as a strategic operational partner to take that weight off your shoulders. In previous executive support roles, I’ve increased founder billable hours by 30% and cut administrative workloads by 60% within the first 90 days through smart workflow automation and proactive management. Whether you need high-level executive assistance, seamless customer support operations, or process optimization, I handle the execution so you can focus on scale. Let’s connect to see how I can free up 15–20 hours of your week.

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