Rauff Oluwatosin

Dedicated customer service and operations professional with over three years of experience at FoodCo Nigeria Limited, where I served as a Team Lead in the Online Delivery Operations department. I have extensive experience managing customer inquiries, coordinating online orders, resolving customer concerns, supervising a team of five, and ensuring smooth daily operations in a fast-paced environment. Skilled in phone, email, and chat support, data entry, order management, Microsoft Office, Google Workspace, and Google Sheets. Recognized for strong leadership, problem-solving, attention to detail, and the ability to deliver exceptional customer experiences while consistently meeting performance and customer satisfaction targets. I am a reliable, adaptable, and results-driven professional who thrives in remote environments and is committed to helping businesses achieve operational excellence through outstanding customer support.

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