Orji Love

Orji Love, orjilove1990@gmail.com, Port Harcourt, Rivers State Nigeria. Application For The Position Of A Customer Service Representative I'm excited to apply for the position of a customer service representative in your company. I have six years working experience as a customer service representative, effectively carrying out my duty through phone calls, chat and mail. I am passionate about turning frustrating customers into happy, satisfied and committed costumers. Your focus on great costumer experience aligns heavily with my passion and I hope to achieve this through quick response, attentiveness to costumer's plight, dedication to problem solving and an overall gesture that reflects remorse and apology for inconveniences with an objective to give the maximum costumer experience, thereby keeping them glued to our services. In the past, I functioned as a customer service representative at Ecobank Nigeria PLC where I handled customer inquiries daily and maintained a customer satisfaction rating. I am skilled at staying calm as a person but very active at responding to customers and resolving issues on the first call, hence displaying maximum professionalism. I communicate clearly whiling showing empathy and professionalism in both writing and voice. I try as much as possible to identify root issues and follow up until they are resolved. I'd welcome the chance to discuss how I can help deliver excellent service. You can contact me on 07032178860 Email orjilove1990@gmail.com Best Regards, Orji love.

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