Sakinatu Abu

Running a business comes with a lot to manage, and you should not have to handle every detail alone. With over five years of experience as a General and Executive Virtual Assistant, I help busy founders stay organized, manage daily priorities, and keep work moving. From emails, calendars, and follow-ups to projects and business operations, I make sure important tasks do not fall through the cracks. You can expect reliable support, clear communication, and someone who genuinely cares about your business. My goal is to give you more time to focus on your clients, growth, and the work that needs your attention most. Here’s how I support your business: Executive Assistant • Manage calendars, appointments, and schedules • Organize inboxes and handle email communication • Coordinate meetings, follow-ups, and reminders • Prepare documents, reports, and administrative tasks • Support daily business operations with accuracy and care Customer Support Specialist • Respond to customer inquiries professionally and on time • Manage email support and customer communication • Track tickets, follow-ups, and client requests • Support client onboarding and customer retention • Help improve the overall customer experience Operations & Workflow Automation • Create and document SOPs for smoother processes • Organize workflows, tasks, and team coordination • Manage CRM systems, contacts, leads, and customer journeys • Set up automation for lead capture, follow-ups, and repetitive tasks • Support project coordination using ClickUp, Asana, and Trello Travel Planning Specialist • Research and plan business and personal travel • Coordinate flights, accommodation, and itineraries • Organize travel schedules, bookings, and confirmations • Prepare clear travel plans and supporting documents • Help clients save time and reduce travel stress Tools I Use: Google Workspace, Microsoft Office, ClickUp, Asana, Trello, Notion Calendly, Slack, HubSpot, ActiveCampaign, Zendesk, Freshdesk, Make, n8n, Canva, Zoom, Travefy If you need dependable support to organize your operations, improve customer experience, streamline workflows, and free up your time, I would be happy to help. Send me a message and let’s discuss how I can support your business goals.

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