Elsie Wanjiru

Hi, I'm Elsie, based in Nakuru, Kenya. I've spent the last few years doing remote data and admin work. Right now, I do Swahili audio transcription and quality review, achieving 98%+ accuracy, and I also handle image annotation and data labeling for a wildlife research project. Before that, I worked in customer service for an online gaming platform, where I maintained a 95% first-contact resolution rate while supporting 60+ users per day. I also transcribed English audio for almost three years, general, medical, and legal, at 99% accuracy. Alongside that I hold a Full Stack Data Science certification, so I can go beyond basic entry and labeling: cleaning data up, spotting patterns in it, and getting it into a shape that's actually useful. Here's what I can help with: Transcription, closed captioning, speaker ID and timestamping Image annotation and data labeling Data analysis and spreadsheet work Customer support over chat or email Data entry and general admin/VA support Google Workspace, Microsoft Office, Asana, Slack I'm reliable, learn fast, and easy to work with. Open to short projects or long-term ones, hourly or fixed-rate, whatever fits.

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