Ryan Santiago

I am a Healthcare Virtual Assistant and Licensed Radiologic Technologist with nearly 3 years of experience supporting U.S. healthcare providers and 13 years of clinical experience in hospitals and diagnostic facilities. My background combines hands-on patient care with administrative expertise, allowing me to efficiently support both clinical and operational workflows. I have extensive experience processing prior authorizations for radiology, cardiology, and pulmonology services using payer portals such as EviCore, Carelon, Evolent, Cohere, and HealthHelp. I am also experienced in medical documentation, EMR management, patient scheduling, insurance coordination, outbound communication with insurance representatives, and maintaining HIPAA compliance. I take pride in being detail-oriented, dependable, and committed to delivering accurate, timely work. I adapt quickly to new systems and workflows and enjoy helping healthcare teams improve efficiency while ensuring patients receive the care they need. I am seeking a long-term remote opportunity where I can contribute my healthcare knowledge, strong work ethic, and dedication to excellent service.

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