Orlando V. Dela Peña Jr.
↑ Rising Talent ✓ ID Verified
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About
I am a seasoned Customer Support and Operations Specialist with over a decade of experience in administrative support, technical troubleshooting, and client relations. I have consistently achieved 95%+ client satisfaction while excelling in CRM management, email and calendar organization, scheduling, payroll assistance, and documentation. I have worked with global companies such as TTEC and Concentrix, delivering customer service across phone, chat, and email and supporting clients with QuickBooks, Salesforce, and Shopify. With proven leadership in managing teams, strong communication skills, and expertise in remote work environments, I bring reliability, professionalism, and adaptability to every role.
Skills & Expertise
Accounting
Bookkeeping
General Virtual Assistance
Executive Virtual Assistance
Data Entry
Email, Phone & Chat Support
Tech Support
Logo Design
Graphic Design
Video Editing
Social Media Marketing
Lead Generation
Telemarketing
Article & Blog Writing
Creative Writing
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Details
Hourly rate$7.00/hr
LocationPhilippines
Member sinceJuly 2026
