Pia Abigaile Galang

Customer Success Advocate · $8.00/hr · Philippines
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Customer Support Leader & BPO Team Manager with 10+ years of experience leading high-performing, multi-channel teams (Voice, Email, Chat). Skilled in optimizing workflows, scaling CSAT and FCR metrics, and converting performance data into actionable coaching strategies to deliver seamless customer experiences.
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Hourly rate$8.00/hr
LocationPhilippines
Member sinceJuly 2026