Susan Ugwu

Most virtual assistants can manage your calendar and handle your inbox. I do that too, but I also build the systems underneath your business that make everything run without you having to follow up on it. I specialize in CRM setup, workflow automation, and lead management for coaches, consultants, agencies, and service-based businesses. Whether you need GoHighLevel or HubSpot configured from scratch, a Zapier or Make.com automation that connects your tools, or a lead pipeline that captures and follows up without manual work, I handle the technical side so you can focus on the work only you can do. What I can set up and manage for you: GoHighLevel and HubSpot CRM setup, pipelines, and workflow automation Zapier and Make.com integrations connecting your forms, email, Slack, and CRM Lead capture, nurturing sequences, and automated follow-up systems Client onboarding and offboarding automation Email marketing setup and campaign management Data organization, reporting dashboards, and CRM cleanup General virtual assistant support including calendar, inbox, and project coordination I start every engagement by understanding how your business actually operates before touching any tool. Every workflow I build comes with clear documentation so nothing depends on me being available to explain it. If you are looking for a reliable, tech-savvy VA who can handle both the administrative and automation side of your business, send me a message and let me know where things are breaking down.

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