Jennefer S. Cuerdo

JENNEFER S. CUERDO Virtual Assistant | Appointment Setter | Dialer Administrator | Client Support Specialist Professional Profile A dedicated and detail-oriented Virtual Assistant with hands-on experience supporting U.S.-based businesses in appointment setting, lead management, dialer administration, quality control, and client support. Skilled at managing daily operations, maintaining CRM accuracy, coordinating schedules, and preparing reports. Core Competencies Virtual Assistance • Appointment Setting • Cold Calling Support • ReadyMode Dialer • CRM Management • Lead Generation • Calendar Management • Email & Chat Support • Quality Control • Data Entry • Facebook Marketing • Google Workspace • Microsoft Office Professional Experience Virtual Assistant / Dialer Administrator / Quality Control Specialist (2025–Present) Managed ReadyMode dialer operations, uploaded and cleaned lead lists, scheduled appointments, updated CRM records, prepared reports, monitored call quality, coordinated with sales teams, and provided administrative and client support. Key Achievements Managed thousands of leads, improved scheduling efficiency, maintained accurate CRM records, and supported business operations through reporting and quality assurance. Contact WhatsApp Phone: +63 995 206 1179 Email: jennefer.cuerdo102@gmail.com Location: Oton, Iloilo, Philippines

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