Naa Ayele Aryeh
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About
Customer Support and Virtual Assistance Specialist with 3+ years of experience supporting global customers across e-commerce, SaaS, and digital platforms. Skilled in managing high-volume customer interactions, resolving complex issues, maintaining accurate records, and improving customer satisfaction through efficient communication and problem-solving.
Experienced in email, live chat, CRM management, order support, administrative coordination, and remote team collaboration.
Proven ability to handle 100+ customer inquiries weekly, maintain strong resolution rates, and contribute to customer retention through timely and customer-focused solutions. Proficient with support and productivity tools including Zendesk, Gorgias, Freshdesk, HubSpot, Google Workspace, Microsoft Office, Slack, Trello, Asana, and Notion.
Skills & Expertise
Community Management
Customer Onboarding
Lead Generation
General Virtual Assistance
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Details
Hourly rate$7.00/hr
LocationGhana
Member sinceJuly 2026