Christabel Johnson

Remote Customer Support Specialist | Zendesk, Salesforce, LiveChat | Conflict Resolution & Retention · $20.00/hr · Nigeria
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About
Tenacious Customer Service Rep with 5+ years in banking & service industries. 95%+ satisfaction rate, expert in CRM, chat/email support, and remote team management. I resolve complex issues with empathy, optimize workflows, and drive customer loyalty through clear communication and data-driven service.
Skills & Expertise
Empathy Remote team management and organization Workflow optimization High ticket closing Data reporting and feedback collection Customer satisfaction Critical thinking and problem solving Compliance and quality assurance
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Details
Hourly rate$20.00/hr
LocationNigeria
Member sinceJune 2026