MERCY PRECIOUS FALANA

Executive Assistant | Operations & Project Coordinator | Communications Specialist | Program Management | Customer Success | Helping Leaders & Organizations Work Smarter · $20.00/hr · Nigeria
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About
Hello! I'm Mercy Precious Falana, a proactive and results-oriented professional with over a decade of experience supporting executives, coordinating projects, managing operations, and building meaningful relationships across the education, media, nonprofit, and business sectors. My career has been built around helping leaders and organizations stay organized, communicate effectively, execute projects successfully, and deliver measurable impact. Whether coordinating executive schedules, managing stakeholder communications, organizing high-profile events, or supporting organizational growth, I bring professionalism, initiative, and attention to detail to every assignment. I thrive in remote environments because I am disciplined, dependable, an excellent communicator, and comfortable managing multiple responsibilities independently while collaborating effectively with distributed teams. WHAT I CAN HELP YOU WITH As your remote team member, I can provide support in: Executive & Virtual Assistance Calendar and Email Management Administrative Support Project Coordination Operations Management Customer Success & Client Support Meeting Scheduling and Minute Taking Research and Report Writing Communications Management Copywriting and Proofreading Social Media Management Presentation Development Event Planning and Coordination Data Entry and Documentation Partnership Development Travel Coordination MY PROFESSIONAL JOURNEY Throughout my career, I have had the privilege of serving in diverse roles that strengthened my organizational and leadership abilities. As Graduate Programmes Administrator at the Ibadan School of Government and Public Policy, I coordinated executive meetings, organized programme launches, developed publicity strategies, managed stakeholder communications, and worked alongside renowned academics, policymakers, and government officials. As a Research Assistant at the University of Ibadan, I supported academic research, coordinated logistics, managed schedules, prepared reports, and edited scholarly publications. My background in media includes working with the Nigerian Television Authority, where I developed strong communication, writing, editing, and public engagement skills. Today, I also lead Beyond Rubies International, a non-profit organization dedicated to empowering women, strengthening families, and supporting vulnerable children through impactful community initiatives. Alongside this, I successfully manage Peridot Bakehouse, where I oversee operations, customer relationships, marketing, and service delivery. These diverse experiences have made me adaptable, resourceful, and capable of delivering value across different industries. MY STRENGTHS Excellent written and verbal communication Strong organizational and planning skills High emotional intelligence Excellent customer relationship management Attention to detail Confidentiality and professionalism Ability to work independently Fast learner Strong problem-solving skills Positive attitude and growth mindset DIGITAL SKILLS Microsoft Word Microsoft Excel Microsoft PowerPoint Google Workspace Canva Zoom Google Meet Social Media Management Copywriting Video Editing Transcription Document Editing WHY WORK WITH ME? I don't simply complete tasks—I help create systems that make organizations more productive. I believe excellent administrative support goes beyond managing calendars and emails. It means anticipating needs, solving problems before they arise, communicating clearly, and creating an environment where leaders can focus on strategic priorities. I bring professionalism, integrity, initiative, and a genuine passion for helping people succeed. MY MISSION To provide reliable administrative, operational, and communication support that enables organizations to work more efficiently, serve their clients better, and achieve sustainable growth. LET'S CONNECT If you're looking for someone who is organized, dependable, adaptable, and committed to excellence, I'd love the opportunity to contribute to your team. Mercy Precious Falana Executive Assistant | Operations Coordinator | Communications Professional Nigeria | Available for Remote Work Worldwide
Skills & Expertise
Executive Virtual Assistance Customer Onboarding Business Project Management Email, Phone & Chat Support Data Entry Management Consulting Live Interpretation General Translation Services
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Hourly rate$20.00/hr
LocationNigeria
Member sinceJune 2026