Akos Arhinful

Your customers don't just want answers, they want to feel heard. And your business doesn't just need support, it needs someone who runs things without being managed. That's what I do. I'm a Customer Support Specialist and Virtual Assistant helping online businesses deliver fast, professional, and human-centered support while keeping daily operations running smoothly behind the scenes. Customer Support *Email, live chat, and helpdesk ticket management *Order tracking, refunds, cancellations, and dispute resolution *High-volume inbox management with consistent brand voice *Support system setup and workflow documentation Virtual Assistant & Admin *Calendar and inbox management *Data entry, research, and task coordination *CRM updates and client follow-up *Notion/Trello/Asana-based task tracking Tools I work with: Zendesk · Freshdesk · Intercom · HubSpot · Shopify · WooCommerce · Slack · Notion · Trello · Asana · Google Workspace · Microsoft Office I'm reliable, proactive, and I show up prepared. Whether you need daily customer support, inbox management, or a VA to keep your operations tight, I'm ready to step in and make an immediate impact. Send me a message and let's get started.

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