Nancy Odinaka Okafor

I am a trained Executive Virtual Assistant and Customer Support Specialist with over 3 years of experience providing administrative support, customer relationship management, and client communication. I have experience managing calendars, coordinating meetings, handling email and chat support, maintaining customer records, resolving inquiries, and supporting daily business operations. I am proficient in CRM tools such as Zendesk, HubSpot, and Zoho CRM, as well as Google Workspace and Microsoft Office. I am dependable, detail-oriented, and passionate about helping businesses stay organized while delivering exceptional customer experiences.

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