Glory Ikoku

Executive Virtual Assistant /Customer Support · $10.00/hr · Nigeria
↑ Rising Talent ✓ ID Verified Available for work
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About
Your business should be running your calendar not the other way around. I partner with founders, executives, and growing teams to build the operational infrastructure that keeps work moving: clear systems, reliable processes, and the kind of behind-the-scenes execution that lets you focus on what actually grows the business. With 4+ years supporting fast-paced organisations across startups, and client success, I bring both the strategic thinking and the hands-on follow-through to make things happen. WHAT I DO Operations & Workflow Systems Auditing processes, documenting SOPs, identifying bottlenecks, and building systems that scale. I don't just fix problems; I build structures that prevent them. Project Management & Coordination End-to-end project ownership: plans, timelines, stakeholder coordination, and delivery tracking so nothing falls through the cracks. Monday com Setup & Optimisation Custom boards, dashboards, automations, and reporting systems built around how your team actually works not a generic template. Zapier Automation Connecting your tools, eliminating manual tasks, and creating automated workflows that save hours every week. Executive Assistance Calendar and inbox management, scheduling, travel coordination, meeting prep, and proactive support that keeps your priorities protected. TOOLS I USE Mondaycom · Zapier · Asana · ClickUp · Notion · Airtable · HubSpot · Slack · Google Workspace · Microsoft Office · Calendly · Bitrix24 · Trello WHAT CHANGES WHEN WE WORK TOGETHER 1. Operational clarity — structured systems replace guesswork 2. Project visibility — deadlines tracked, stakeholders aligned 3. Time back — automation and delegation done properly 4. Reliable execution — no micromanaging, no chasing for updates 5. Stronger online presence — consistent, professional, on-brand If you're looking for a sharp personality who brings structure, follow-through, and real operational expertise; let's talk.
Skills & Expertise
User Testing Executive Virtual Assistance Healthcare Project Management Customer Onboarding Email, Phone & Chat Support Customer Success Community Management Product Reviews Tech Support Usability Testing Graphic Design Data Entry Medical Virtual Assistance Personal Virtual Assistance General Virtual Assistance
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Details
Hourly rate$10.00/hr
LocationNigeria
Member sinceJune 2026