Obianuju Jennifer Nwangwu

I help SaaS and Fintech companies keep their customers happy through fast, human Live Chat + Technical Support. If your website visitors need answers NOW, your Zendesk/Intercom queue is overflowing, or your CRM is a mess — I’m your person. Here’s what I do for you: Live Chat & Customer Support: Intercom, Zendesk Chat, Freshdesk. I handle real-time chats, tickets, and first-line troubleshooting so no customer waits. Technical Support: Product walkthroughs, account setup help, bug triage, and clear escalation to your dev team. CRM & SaaS Operations: HubSpot cleanup, contact management, pipeline updates, and data entry. Executive Support: Email management, calendar scheduling, and inbox triage in Google Workspace/MS Office. Project Ops: ClickUp + Trello setup to keep your team organized. Tools I use daily: Intercom, Zendesk, Freshdesk, HubSpot CRM, ClickUp, Trello, Google Workspace. Why work with me: Based in Lagos, Nigeria. I run a 4G + WiFi backup so I’m online even during outages, screen recording available on request. I can cover US/EU/UK timezones, including 3pm-12am WAT for US support shifts. Clear written English, fast typing, and calm under pressure. I’m new to Remoteworkers but I have hands-on experience with the exact tools you use. Ready to prove it on your first week. Let’s talk if you need a dependable Live Chat + Tech Support specialist to own your customer experience.

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