Raphael Baidoo

Dedicated IT Support professional with hands-on experience providing technical support, troubleshooting hardware and software issues, and managing end-user devices across Windows and macOS environments. Recognized for strong communication, customer service, problem-solving, and analytical skills, with the ability to remain calm under pressure and deliver effective solutions in fast-paced environments. Highly organized, detail-oriented, and adaptable, with a proven ability to collaborate with cross-functional teams, manage multiple priorities, and provide exceptional support that enhances user productivity and satisfaction.

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