Inbound Sales Representatives

We’re hiring Inbound Sales Representatives to join our team from anywhere in the world - fully remote, full-time. This is a warm inbound role - every call is with a family that has already expressed interest. No cold outreach, no prospecting, no door-knocking. Just real conversations where your job is to listen, build trust, and help families make a confident decision. This role sits on our at-need team. You’ll be working with families who have just lost someone and need to make decisions quickly - often within hours. Think less “hard sell” and more trusted advisor. We’re open to a range of backgrounds. Maybe you’re a few years into a sales career and want to build real consultative skills in a structured, high-support environment. Maybe you’re coming from healthcare, hospitality, or insurance, where earning someone’s trust was the whole job. What matters is how you sell, not the title you’re coming from. What You’ll Do Take warm inbound calls and guide families through their options using a consultative, empathy-first approach. Ask thoughtful questions, listen carefully, and build the trust families need to feel confident moving forward. Follow up via phone, text, and email with consistency and care - treating follow-through as a discipline, not an afterthought. Bring calm and clarity to decisions that have to be made fast. The urgency is already there - your job is to help families move through it without feeling rushed. Own your pipeline and results: track what’s working, flag what isn’t, and continuously improve your process. Learn and grow through structured coaching, call reviews, and ongoing training - you'll have real support as you ramp. Work in a modern sales stack: HubSpot, Aircall, GSuite, and Slack. You’ll Thrive Here If You… Have 1+ yrs B2C phone-sales success. Are a natural on the phone. Warm, clear, and able to quickly put people at ease. Treat follow-up as a discipline. You don’t let things slip, and you take your pipeline seriously. Are motivated by the work itself. Helping families navigate something hard and coming out feeling good about it - that matters to you. Are coachable and self-directed. You take feedback well, reflect on your own calls, and don’t need to be chased to improve. This is true of the best new reps and the best veteran ones. Are comfortable in a fast-moving, early-stage environment where the playbook is still being written and your input actually shapes it. You’re energized by building the process, not waiting for one.