Remote Customer Support Agents Needed – Nigeria

We are hiring reliable, friendly, and customer-focused Customer Support Agents based in Nigeria to join our remote team. Successful candidates will assist customers, answer inquiries, resolve common issues, and provide professional support through digital communication channels. Responsibilities Respond to customer inquiries through live chat, email, and telephone where required. Provide accurate information about products, services, and company policies. Assist customers with complaints, orders, account inquiries, and general support requests. Resolve customer concerns professionally and escalate complex cases when necessary. Maintain accurate records of customer interactions using company systems. Follow up on pending inquiries to ensure customer satisfaction. Meet assigned productivity and customer service quality targets. Requirements Must currently reside in Nigeria. Excellent written and verbal English communication skills. Strong problem-solving skills and a professional attitude. Basic computer skills and familiarity with online platforms. Reliable internet connection and access to a computer. Ability to work independently and follow instructions. Previous customer service or call center experience is an advantage but not mandatory. What We Offer Remote working opportunities, training where required, and the possibility of long-term collaboration based on performance and business needs. How to Apply Submit a proposal introducing yourself, confirming your location in Nigeria, highlighting your relevant experience, stating your availability and preferred working hours, and providing your expected hourly rate. Shortlisted applicants may be invited to an interview or practical assessment. We welcome motivated Nigerian applicants who are passionate about helping customers and delivering excellent service.