Customer Service Representatives Needed – Startup Call Center in Kenya 30 positions

We are a growing startup call center in Kenya looking for motivated, professional, and customer-focused Customer Service Representatives to join our expanding team. This is an opportunity to become part of a developing business, gain valuable experience, and grow with our company. Responsibilities Handle inbound and outbound customer calls professionally. Respond to customer inquiries and provide accurate information about products and services. Assist customers with complaints, requests, and general support issues. Maintain professional communication and build positive customer relationships. Record customer interactions and update information in company systems. Escalate complex issues to supervisors when necessary. Meet daily performance targets and maintain high customer service standards. Requirements Must be based in Kenya. Excellent spoken and written English; Swahili is an added advantage. Strong communication, listening, and problem-solving skills. Basic computer knowledge and willingness to learn new systems. Reliable internet connection and access to a computer for remote roles. Ability to work in shifts and meet assigned deadlines. Previous call center or customer support experience is an advantage, but enthusiastic beginners are welcome. What We Offer Training and onboarding for successful candidates, a supportive startup environment, and opportunities for professional growth. Compensation, working arrangements, and shift schedules will be discussed during recruitment. How to Apply Submit your application with a brief introduction, your location in Kenya, relevant experience, language skills, availability, and expected compensation. We welcome dependable individuals who are passionate about helping customers and building a successful customer support team. Apply today to join our growing startup!