streaming platform
Project Type
💰 Fixed Price
Budget
$2,000
Duration
Less than 1 month
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**We're Hiring: Remote Streaming Platform Support Agents**
Do you enjoy helping people and have an interest in digital entertainment? We're looking for friendly, professional, and customer-focused Support Agents to assist users of a leading streaming platform.
**Position:** Streaming Platform Support Agent
**Location:** Remote
**Schedule:** Up to 30 hours per week
### Responsibilities
* Respond to customer inquiries via chat, email, and/or phone.
* Assist users with account access, subscriptions, billing, and technical issues.
* Troubleshoot common streaming and playback problems.
* Escalate complex cases to the appropriate team when necessary.
* Maintain accurate records of customer interactions and provide exceptional service.
### Requirements
* Excellent written and verbal English communication skills.
* Strong problem-solving and customer service abilities.
* Comfortable using computers and online support tools.
* Reliable internet connection and a quiet workspace.
* Previous customer support or call center experience is an advantage but not required.
If you're passionate about helping customers and want to work remotely in a dynamic support role, we'd love to hear from you. Apply today and join our growing team!
Required Skills
Web Development
React
PHP
Activity on this job
Proposals: 5+