Email Support Agents Needed – 10 Positions

We are looking for **10 professional Email Support Agents** to join our growing remote customer support team. If you have excellent written communication skills, enjoy helping customers, and can resolve inquiries efficiently through email, we'd love to hear from you. **Responsibilities:** * Respond to customer emails promptly and professionally. * Resolve inquiries related to products, services, accounts, and orders. * Escalate complex issues to the appropriate department when necessary. * Maintain accurate records of customer interactions using CRM or help desk software. * Follow company policies while delivering exceptional customer service. * Meet daily productivity, response time, and quality targets. **Requirements:** * Previous experience in email support or customer service is preferred. * Excellent written English and grammar skills. * Strong problem-solving and multitasking abilities. * Familiarity with platforms such as Zendesk, Freshdesk, Gorgias, or similar tools is an advantage. * Reliable internet connection and a computer or laptop. * Ability to work independently and manage multiple customer inquiries.