# Call Center Agency Needed – 20 Customer Support Representatives (Philippines)

We are currently seeking an experienced Call Center Agency or BPO provider in the Philippines to supply **20 dedicated Customer Support Representatives** for a growing customer service operation. This is a long-term opportunity for agencies with proven experience managing remote and on-site customer support teams. The selected agency will be responsible for providing qualified agents who can handle inbound and outbound customer inquiries through phone, email, live chat, and other communication channels. Agents must possess excellent English communication skills, strong problem-solving abilities, and a customer-first mindset. **Responsibilities:** * Handle customer inquiries professionally and efficiently * Resolve customer concerns and complaints * Provide product and service information * Maintain accurate records of customer interactions * Escalate complex issues to management when necessary * Meet agreed service-level and quality targets **Requirements:** * Established call center or BPO operation in the Philippines * Ability to provide a team of 20 agents * Excellent spoken and written English skills * Reliable infrastructure and internet connectivity * Quality assurance and performance monitoring processes * Previous customer service experience is preferred **What We Are Looking For:** * Agencies capable of scaling operations as needed * Strong management and reporting capabilities * High customer satisfaction standards * Competitive pricing and flexible staffing options This project offers the opportunity for a long-term partnership with consistent work. Interested agencies should submit their company profile, team size, customer support experience, operational capabilities, and pricing structure for consideration. Apply today if your agency can provide a professional team of 20 customer support representatives based in the Philippines.