# Remote Customer Support Agents Needed – Philippines
Project Type
💰 Fixed Price
Budget
$1,700
Duration
Less than 1 month
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We are looking for friendly, reliable, and customer-focused Customer Support Agents based in the Philippines to join our remote team. Successful candidates will assist customers, answer inquiries, resolve common issues, and deliver excellent customer service through online communication channels.
Responsibilities
Respond to customer inquiries through live chat, email, and telephone where required.
Provide accurate information about products, services, and company policies.
Assist customers with complaints, orders, account inquiries, and general support requests.
Resolve customer concerns professionally and escalate complex issues when necessary.
Maintain accurate records of customer interactions using company systems.
Follow up on pending inquiries to ensure customer satisfaction.
Meet assigned productivity and customer service quality targets.
Requirements
Must currently reside in the Philippines.
Excellent written and spoken English communication skills.
Strong problem-solving abilities and a professional attitude.
Basic computer skills and familiarity with online platforms.
Reliable internet connection and access to a computer.
Ability to work independently and follow instructions.
Willingness to work assigned shifts, including night shifts if required.
Previous customer support or call center experience is an advantage but not essential.
What We Offer
Remote working opportunities, training where required, and the possibility of long-term collaboration based on performance and business needs.
How to Apply
Submit a brief proposal introducing yourself, confirming your location in the Philippines, describing your relevant experience, stating your availability and preferred working hours, and providing your expected hourly rate.
Shortlisted applicants may be invited to an interview or practical assessment.
We welcome motivated applicants who are passionate about helping customers and delivering professional support. Apply today!
Required Skills
Web Development
React
PHP
Activity on this job
Proposals: 6+