Philippines Customer Care Support Representatives Needed (16 Positions)

We are hiring **16 Customer Care Support Representatives** based in the **Philippines** to join our growing remote support team. If you have excellent communication skills, enjoy helping customers, and can deliver outstanding service through chat, email, and phone support, we'd love to hear from you. Your responsibilities will include responding to customer inquiries, resolving account and order-related issues, providing product and service information, processing customer requests, documenting interactions, and ensuring every customer receives a professional and positive support experience. You will also escalate complex cases when necessary and work closely with internal teams to resolve customer concerns efficiently. The ideal candidate has previous experience in customer service, call center operations, or online support. Excellent written and spoken English, strong problem-solving skills, patience, and the ability to multitask are essential. Experience with CRM platforms such as Zendesk, Freshdesk, Salesforce, Intercom, or similar customer support tools is an advantage but not required. Training will be provided for successful candidates. Applicants must have a reliable computer, stable high-speed internet connection, a quality headset, and a quiet workspace suitable for remote work. The ability to work flexible shifts, including weekends and holidays, is preferred. This is a fully remote freelance opportunity with flexible schedules and ongoing projects. Submit your proposal with a brief overview of your customer support experience, availability, and any support tools you have used. We are hiring immediately to fill all **16 positions**.