Live Chat Support Agents Needed – 5 Positions

We are currently hiring **5 Live Chat Support Agents** to join our growing remote customer support team. We are looking for friendly, professional, and customer-focused individuals who can provide prompt and accurate assistance through live chat while delivering an exceptional customer experience. **Responsibilities:** * Respond to customer inquiries via live chat in a timely and professional manner. * Assist customers with account, product, order, billing, and service-related questions. * Resolve customer issues efficiently or escalate complex cases to the appropriate department. * Maintain accurate records of customer interactions using CRM or help desk software. * Follow company policies and maintain high standards of customer service. * Meet response time, quality, and customer satisfaction targets. **Requirements:** * Previous experience in live chat support, customer service, or technical support is preferred. * Excellent written English communication and typing skills. * Strong problem-solving and multitasking abilities. * Familiarity with Zendesk, Intercom, Freshdesk, LiveChat, or similar customer support platforms is an advantage. * Reliable high-speed internet connection, computer or laptop, and a quiet workspace. * Ability to work independently and manage multiple chat conversations simultaneously. This is a **remote freelance opportunity** offering flexible working hours and long-term opportunities for outstanding performers. If you are passionate about helping customers and providing excellent online support, we'd love to receive your proposal. Please include your relevant experience, typing speed, and availability with your application.