Customer Care Support Representatives Needed – Nigeria (20 Positions Available)

We are seeking 20 dedicated and customer-focused Customer Care Support Representatives based in Nigeria to join our remote support team. The successful candidates will be responsible for assisting customers through phone calls, email, and live chat while delivering exceptional service and ensuring high customer satisfaction. Responsibilities include responding to customer inquiries, resolving complaints, processing requests, updating customer records, and escalating complex issues to the appropriate departments when necessary. Candidates will be expected to maintain professionalism, empathy, and accuracy during every customer interaction while adhering to company policies and service standards. The ideal applicant should possess excellent verbal and written communication skills, strong problem-solving abilities, and basic computer proficiency. Experience using CRM systems, help desk software, and customer support platforms is highly desirable. Previous experience in customer service, call center operations, customer care, or technical support roles is an advantage but not mandatory, as training and onboarding support may be provided for successful candidates. This is a fully remote opportunity for candidates residing in Nigeria, with flexible shift schedules available, including daytime, evening, and weekend shifts based on operational requirements.